Job Overview
We are seeking an individual to become a valued member of our Client Experience Department, contributing their analytical expertise and insights to drive our strategic goals and success.
Core Responsibilities
⚪ Client Relationship Management
⚪ New Client Follow-up & Conversion
⚪ Existing User Retention
⚪ Dispute Management
⚪ Refund Resolution
⚪ Continuous Improvement & Initiative
⚪ Any Additional Task assigned by the Team Lead (if needed)
Requirements
⚪ Minimum Bachelor’s degree in any discipline
⚪ [0-1] Years experience in related field
⚪ Strong communication skills (verbal and written)
⚪ Experience with remote desktop applications and help desk software
⚪ Comfortable working with sales/retention targets
⚪ Ability to contribute new ideas for retention
⚪ Willingness to take initiative on new challenges
⚪ Adaptability in a fast-changing startup environment
Skills Required
Google sheets, Remote desktop applications, Help desk software
Why Join Us
- Excellent working environment
- Fully subsidized lunch
- Unlimited tea/coffee
- Chill Breaks
- Evening snacks
- Monthly corporate outings & retreats
- Annual Refreshment Tour
- Indoor game facilities (Foosball, PS5, Basketball, Table tennis)
- Leave Encashment
- Maternity and paternity leaves
Salary
Competitive Salary Package
Weekend
Saturday & Sunday
Job Time
9am to 6pm
Work Location
Office — Facilities Tower (12th Floor), Kha 199/2 Pragati Sarani, Dhaka–1212
Job Type
Full Time
Experience
0–1 year
Interested?
Apply now to start your journey with us.
Apply for this PositionApplication deadline: Aug 11, 2026
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At a Glance
- Experience
- 0–1 year
- Job Type
- Full Time
- Working Hours
- 9am to 6pm
- Weekly Holidays
- Saturday & Sunday